Last updated: 23 Sep 2025
Pollitics is operated by EMOTIA (France). We are committed to protecting your privacy and complying with applicable laws, including the EU GDPR. This policy explains what we collect, why, how long we keep it, and how you can exercise your rights.
SIREN: 931 388 821 — RCS Paris
Registered office: 27 rue Marbeuf, 75008 Paris, France
Operational base: STATION F – Landing Zone, 5 Parv. Alan Turing, 75013 Paris, France
Contact: privacy@pollitics.com
1. What data we process
Depending on how you use Pollitics, we may process:
- Account & authentication — name, email, hashed password or SSO identifier, preferred language.
- Billing & invoicing — company name, VAT number, billing address, transaction metadata (handled via payment provider).
- Support & contact — messages you send us (contact form or email), attachments you choose to provide.
- Product telemetry — technical logs, device/browser info, coarse location by IP (country/city), events to secure and improve the service.
- Cookies & similar technologies — see the Cookies section below.
Synthetic populations (AI respondents) — we generate digital twins from public statistics, research and modeled constraints. They are not real persons and do not include real personal photos, biometric identifiers or raw social media profiles.
2. Purposes & legal bases (GDPR)
| Purpose | Examples | Legal basis |
|---|---|---|
| Provide and secure the service | account creation, login/SSO, fraud and abuse prevention, uptime monitoring | Contract (Art. 6(1)(b)) & Legitimate interests (Art. 6(1)(f)) |
| Customer support & communications | responding to requests, incident handling, product notices | Contract (Art. 6(1)(b)) & Legitimate interests (Art. 6(1)(f)) |
| Billing & compliance | invoicing, accounting, tax retention | Legal obligation (Art. 6(1)(c)) |
| Analytics & product improvement | usage metrics, error logs, A/B testing (with privacy safeguards) | Consent (Art. 6(1)(a)) where required; otherwise Legitimate interests (Art. 6(1)(f)) |
| Marketing (B2B) | opt-in newsletters or event invites; unsubscribe anytime | Consent (Art. 6(1)(a)) or Legitimate interests (Art. 6(1)(f)) per local rules |
Where we rely on consent, you can withdraw it at any time (it will not affect prior processing).
3. Data retention
- Account data — kept while your account is active and up to 24 months after closure (unless a longer statutory period applies).
- Billing records — kept per legal obligations (typically 10 years in France).
- Support tickets — 18 months after resolution, unless needed for legal claims.
- Telemetry & logs — 90 days to 12 months depending on security and diagnostics needs.
Synthetic populations are regenerated and re-calibrated; they are not personal data and are versioned for reproducibility.
4. Sharing & processors
We share personal data only with service providers that help us operate Pollitics, under data-processing agreements:
- Hosting & databases (EU regions)
- Email delivery & support desk
- Payment & invoicing
- Analytics, error monitoring, performance
We may disclose information if required by law or to protect our rights, users, or the public.
5. International data transfers
When data is transferred outside the EEA/UK, we use appropriate safeguards such as the EU Standard Contractual Clauses, plus additional measures where needed. You can contact us for details of the relevant transfer mechanism.
6. Security
- Encryption in transit (TLS) and at rest for core storage
- Access controls, least privilege, audit logs
- Regular patching and vulnerability management
- Backups and disaster-recovery procedures
No method is 100{}ecure, but we apply industry-standard safeguards and continuously improve our posture.
7. Your rights (GDPR)
You can exercise the following rights to the extent applicable:
- Access, rectification, erasure
- Restriction or objection to processing
- Data portability
- Withdraw consent at any time (where processing relies on consent)
- Lodge a complaint with your supervisory authority (e.g., CNIL in France)
To exercise your rights, contact privacy@pollitics.com.
8. Children’s data
Pollitics is intended for professional and civic use and is not directed to children. We do not knowingly collect personal data from children.
9. Cookies & similar technologies
| Category | Purpose | Examples |
|---|---|---|
| Strictly necessary | session continuity, language choice, security (CSRF) | sessionid, lang, csrf_token |
| Analytics | understand usage and performance to improve the product | page views, events, error rates |
| Functionality | remember preferences to enhance experience | UI settings |
| Marketing (B2B) | optional, limited; newsletters if you opted-in | unsubscribe anytime |
You can also control cookies at the browser level (blocking or deleting them may impact some features).
10. Changes to this policy
We may update this policy from time to time. Material changes will be notified on this page and, when appropriate, by email or in-app notice.